At Compuquip, service delivery is at the core of everything we do. Since joining us in September 2024, Kim Sullivan has been instrumental in helping us prepare for the next stage of growth. Kim brings a wealth of experience in scaling high-performing service organizations and building operations that deliver both efficiency and exceptional customer outcomes.
Kim brings a strong track record of leading high-growth service teams, driving efficiency, and building systems that elevate the customer experience. With their leadership, we’re focused on:
- Strengthening Service Delivery: Scaling operations to deliver faster, more consistent, and more impactful outcomes for our clients.
- Enhancing Customer Experience: Embedding a culture of success at every touchpoint, not just meeting expectations — but exceeding them.
- Driving Internal Alignment: Simplifying how teams work together to increase focus, agility, and results.
Already, the impact is being felt. Teams are aligning around shared goals, service quality is climbing, and we’re doubling down on the tools and talent needed for the next chapter.
With Kim at the helm of service delivery, Compuquip is better positioned than ever to scale with excellence and deepen the impact we have on our clients. We’re proud of the progress we’ve already made — and even more excited about the road ahead.
Sincerely,
Eric Dosal
Co-Founder & CEO