Security teams everywhere are facing the same relentless challenge: alert fatigue. With thousands of daily security notifications pouring into a Security Operations Center (SOC), analysts are drowning in data. Too often, they’re forced to click through repetitive, low-priority alerts instead of focusing on meaningful threats. The result? Burnout, inefficiency, and missed opportunities to stop real attacks.
This is exactly why we built the SOC Triage Agent, the first release in our CQ Blue AI strategy. By embedding AI directly into our Managed SOC services, we’re helping organizations cut down on alert fatigue by more than 70% — and giving analysts back the time and focus they need.
Security leaders have warned for years about the dangers of alert overload. Every security tool — SIEMs, endpoint protection platforms, vulnerability scanners, cloud monitoring — generates streams of logs and alerts. Many are false positives. Many are duplicates. And many simply don’t matter in the bigger picture of an organization’s security posture.
Yet analysts still have to touch them. Clicking, classifying, and closing repetitive alerts eats away at already limited resources. Even the most skilled SOC engineers can start missing critical anomalies when buried under meaningless noise.
Case in Point: One mid-size enterprise SOC was processing more than 4,000 daily alerts, with fewer than half being investigated in time. The workload wasn’t just inefficient — it created real risk.
The SOC Triage Agent is designed to change this dynamic. Built with advanced AI and automation, it plugs into the SOC workflow to:
Challenge |
How the SOC Triage Agent Helps |
False positives |
Automatically classifies and dismisses them |
Alert overload |
Filters out low-value alerts before they reach analysts |
Critical threats hidden in noise |
Prioritizes only meaningful alerts for review |
By embedding efficiency directly into triage, the SOC Triage Agent strips away repetitive manual work and clears the path for analysts to do higher-value work.
The value shows up immediately in day-to-day SOC operations.
As security environments grow more complex, AI security solutions like the SOC Triage Agent are no longer optional — they’re essential. No human team can scale endlessly to match the flood of alerts. AI fills the gap, automating what machines do best while empowering people to do what only humans can.
That balance is the foundation of our AI-managed security approach. With CQ Blue, automation supports — not replaces — the human element of security operations.
Efficiency is the first pillar of why the SOC Triage Agent matters. By cutting down alert fatigue by more than 70%, it transforms how security teams operate.
Instead of drowning in meaningless alerts, analysts gain clarity, focus, and the ability to do what they do best: stop threats that put your business at risk.
The SOC Triage Agent is just the beginning of CQ Blue. With every new AI capability, we’re building toward a future where SOCs are smarter, faster, and stronger than ever.