Over the past 20 months Compuquip has made a heavy investment in its hosting services. This includes our Cloud Backup Solution, which we blog about from time to time. The other side of this suite of services is our Hosted Datacenter Services. This is where we ‘rent’ our space at a secure datacenter facility (QTS) to our customers:
Posts Tagged ‘miami it’
Edition 12 | March 2012
Welcome to the 12th edition of Quip Notes, the newsletter presented to you by Compuquip!
To download a printable version of the newsletter, click Quip Notes March 2012
Compuquip prides itself in being the premier technology services company based in South Florida and our technical service team is GROWING!! Right now we are looking for 6 Engineers to join our Services Team and below is a brief description of each position:
Jorge AzcuyDirector of Technical Services
Compuquip’s Chairman of the Board, Alberto Dosal was recently featured in the Business Monday section of the Miami Herald. The news article is a Q&A segment that includes important information regarding the upcoming South Florida Economic Summit, the Greater Miami Chamber of Commerce and tech sector jobs.
To read the Q&A/Digital Debrief, please click Dosal sharpens focus of Economic Summit. or download the PDF version Alberto Dosal Digital Debrief.
The Compuquip Support Team is made up of 17 team members whose main focus is on the client experience. Thanks to our internal system, Connectwise, we are able to monitor our client’s experience in real time.
Lead by our Client Services Manager, Alex Marrero, and our Service Desk Supervisor, Lin-Dai Quant, the Support Team has continued to deliver consistently high levels of results. This is the IT team that answers the phone when you call for assistance, visits your desk, responds in the middle night, and follows up to make sure everything is running smoothly. They handle over 520 IT support requests per week, meaning they are responding to a support request every 5 minutes of the day.
