Compuquip

The following blog post is a guest post by Kevin M. Levy. Mr. Kevin Levy is a business, corporate, and technology lawyer for Gunster Law Firm. Connect with Kevin Levy here.

For years, mobile users, and IT departments that manage mobile device use, have enjoyed a relatively hacker-free experience with little need for concern about security. Hackers generally target the largest available audience when developing and unleashing an attack. To date, that has meant exploiting holes in PCs (i.e., Microsoft OS driven computers) because of the dominance of the PC market.

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SSL (Secure Sockets Layer) is an encryption technology created by Netscape. It’s a cryptographic protocol that provides communication security over the Internet. SSL encrypt the segments of network connections above the Transport Layer, using asymmetric cryptography for key exchange, symmetric encryption for privacy, and message authentication codes for message integrity. Hold on, what?  That’s way too much technical jargon. I would say I’m not the only one who agrees with that statement. Our Virtual CIO, Michael Baron, used the following video in helping a client better understand SSL Certificates and why they should be using them.

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What’s more, they’ll have “one throat to choke” – a single point of contact for all their support needs. This trend is supported by a recent survey conducted by the Enterprise Strategies Group (ESG). In that survey, more than half of the respondents – both small and mid-size businesses – indicated that they “would prefer to rely on a single vendor for their data protection solutions whenever possible.”1

All-in-one DP solutions include all of the hardware and software necessary to get up and running quickly:

• Hardware: The hardware configuration can vary depending on the type of target customer. Solutions for SMBs are often a network attached storage (NAS) server with two or three terabytes of internal storage. Solutions for mid-size companies are typically server node(s) with SATA or Fibre Channel storage.
• Software: All-in-one DP solutions usually come with backup and recovery software. The software may include agents to protect each client, plug-ins for granular protection of applications, management and reporting tools, and a server component that handles the backend processing. Some solutions also include data duplication, compression, encryption, bare-metal recovery, and continuous data protection (CDP) functionality. Depending on the particular solution and vendor, these may cost extra.
• Support & Warranty: All-in-one DP solutions will typically include support for the backup application and warranty coverage for the hardware. Additional service offerings are almost always available. These can include 4-hour onsite response for hardware repair, training and certification programs, disaster recovery planning and testing, and software implementation. Read more »

Hi all,

A few months ago I wrote the blog entry below singing the praises of disk-based backups in general and Evault i365 (www.i365.com) in particular. I wanted to reprint this entry and update you on a great new offering available from Compuquip and i365 (This link has a great write up on the solution, by the way).

In a nutshell Compuquip has been invited to take part in the initial stages of a brand new ‘Cloud’-based backup offering (and is the only i365 partner in South Florida with this distinction!). Soon, Compuquip will be able to offer secure, online, and disk-based backups to our datacenter with a redundant copy of the data in i365’s datacenter, a true ‘Cloud Computing’ solution! This will require no hardware purchases for our customers and will be available at a very competitive per GB charge. In fact, we will be using this platform to backup our own internal systems!

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As business continues to grow, Compuquip constantly re-evaluates its support structure to ensure that clients receive the highest levels of service on a daily basis.

Alex Marrero, a 14-year veteran of Mercy Hospital, was recently hired to serve as client services manager, a new position created to provide 100% dedication to the end-user experience.  Alex will monitor interactions between clients and the Support Team and ensure that any issues are identified and addressed in a timely and efficient manner.  He will also function as an escalation point for all service-related concerns, work to standardize support processes, and ensure that Compuquip clients receive regular communications updates about service issues.

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