Compuquip prides itself in being the premier technology services company based in South Florida and our technical service team is GROWING!! Right now we are looking for 6 Engineers to join our Services Team and below is a brief description of each position:
Posts Tagged ‘it consulting’
Director of Technical Services
For the clients that are used to the “old support model” of time & material reactive support and onsite support, the virtual CIO is their “IT guy”. You know…the guy they call when something breaks.
For our clients that want to maximize their IT investment and be proactive to find ways to leverage technology, they love to have the Virtual CIO to bounce ideas off of and to help develop strategic IT plans.
Part II of II: Virtual Desktops 101
Welcome back to Virtual Desktops 101. In Part 1, we define Virtual Desktops and began to look at some of the advantages. We continue here with that same topic.
I’m sold. Where do I sign up?
Slow down! It’s not all wine and roses; there are some things to consider.
- First and foremost, while you can save a good amount of money at the endpoint, you do need to make an investment in your Datacenter environment.
- Virtualizing and managing a handful of Desktops is easy; scaling this up to hundreds or even thousands of Virtual Desktops is hard. There are storage considerations (both capacity and performance), RAM and CPU considerations, and management considerations. Referring to the graphic from Part 1 of this blog, the Management piece is critical for you to truly make the most of a Virtual Desktop Infrastructure.
Director of Technical Services
Throughout the past few months, I have had the opportunity of working as an intern for Compuquip’s Network Operations Center (or the NOC Services, as it’s better known). I started off working on very simple repetitive tasks, and proceeded in taking on more challenging responsibilities. I was trained to use Kaseya, Compuquip’s remote management and monitoring software. Through Kaseya, I had been reviewing simple configurations to make sure the Anti-Viruses (AV) and Windows Updates run smoothly. During this Proactive Maintenance, I look for machines missing an AV and install one if needed and will then check scan schedules to make sure they are current with client specifications. Then I look for machines missing approved patches or patch configurations, such as patch scans and automatic update schedules, and remediate any discrepancies.
Once I became comfortable with Kaseya, I undertook another project that Compuquip has been implementing: AV conversions for all clients. We had been in the process of migrating to Kaspersky Anti-Virus, a more developed and secure AV solution. Sometimes this involved clicking on two icons. Other times, I was not so lucky and would have to remote into a user’s machine after working hours in order to manually uninstall a 3rd party AV or spend a few hours trying to figure out why an installation kept failing. This would have never been possible during business hours. It is at this point that I discovered and began agreeing with Eric Dosal, Compuquip’s COO, that often times one can get more work done after hours and out-of-office.
Part II of II: Book Review- Drive by Daniel Pink
Welcome back to my review on Drive: the Surprising Truth About What Motivates Us, by Daniel Pink. In the first installment, we covered the evolution of Motivation, from 1.0 to 3.0, and defined Type X vs. Type I personalities. Now, let’s continue with the focus on what fuels Type I’s: Read more »
Director of Technical Services
