Bill, the IT Director at a law firm, received the emergency call at 6am. A pipe had ruptured in the firm’s building and the server room was flooded. Bill knew it was going to be a long few days. First he’d have to repair or probably replace the hardware, spend hours rebuilding the system software, retrieve the right tapes from an offsite storage facility and then restore the data. Theoretically, it would take several long days of effort but should all work just fine. Unfortunately for Bill, reality set in. After replacing the hardware and installing the system software, many of the firm’s data tapes were unreadable and they lost 50% of their data. Read more »