After recent battles we’ve fought (and mainly lost) regarding corporate data retention policies, I made a mental note to blog about the perils of data hoarding within your IT infrastructure. As often happens, work got in the way and I never got around to it. Then, I see this article from the digital magazine Baseline.
Author Archive
Hello again! As promised, this 3rd installment looks to conclude our review of Flash Foresight, by Daniel Burrus. Part 1 examined the principal of Starting with Certainty. Part 2 talked about how to Anticipate, by leveraging the 8 Pathways of Technological Advancement (let’s call these the 8PTA from now on) which are made possible by the 3 Digital Accelerators (3DA from now on).
Jorge AzcuyDirector of Technical Services
Welcome back. In the first installment of this series we defined Flash Foresight, which starts with the principle of Starting With Certainty. What comes next??
- Anticipate Now that you can spot cyclical and linear changes as well as which are hard trends and which are soft trends, you are ready to start formulating some strategies. It is not enough anymore to be proactive, to succeed you need to be preactive. Being proactive is about heading off problems that are right around the corner. Being preactive is about heading off problems (or even better – identifying opportunities) that don’t even exist yet. Read more »
Jorge AzcuyDirector of Technical Services
You always hear companies encouraging their customers to provide feedback, and Compuquip is no different in that regard. What I can personally attest to is that we really mean it: We want your feedback!!
When our Support Team believes that an issue has been successfully corrected an email gets sent to the user who initiated this request. This email includes a link to a short survey with 5 questions based on various aspects on how this request was handled, as well as a comments box. Anything less than a 70% satisfaction score receives a follow up from our Client Services Manager, Alex Marrero. So far, we’re not doing too bad: our overall Client Satisfaction score has consistently been between 92%-96% every month since we began tracking it. The problem, though, is that we’re getting less than a 10% response rate. So, are we really getting a true picture of our performance? Maybe, maybe not…
Jorge AzcuyDirector of Technical Services
Book Review – Flash Foresight: How to See the Invisible and do the Impossible, by Daniel Burrus with John David Mann
Flash Foresight – noun. A sudden burst of insight about the future that produces a new and radically different way of doing something that will open up invisible opportunities and solve seemingly impossible problems before they happen.
In Flash Foresight, author Daniel Burrus attempts to show the reader that it is completely possible to predict the future (kind of) and thus, plot your own course accordingly instead of allowing destiny to plot it for you. Just how exactly is this possible, you might ask? Here is the condensed blueprint of Mr. Burrus’ 7 Triggers of Flash Foresight:
Jorge AzcuyDirector of Technical Services
